INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can i pay for my product if my bank card is not working ?

Thank you for your inquiry. To pay for your product, you can contact our support team via phone at [+44 7477321771] or email at [Info@machinerygears.com]. For an instant response, you can reach out to us via live chat on our website.

Our support team will provide you with alternative payment methods, such as bank transfer, PayPal, or wire transfer.

If you need any further assistance, please let us know.

Best regards,

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Will I receive the same product that I see in the picture?

Thank you for your inquiry. Yes, you will receive the exact same product as shown in the picture. We ensure that all our images accurately represent the products we sell.

If you have any further questions, please feel free to ask.

Best regards,

Where can I view my sales receipt?

Thank you for reaching out. You can view your sales receipt by logging into your account on our website and navigating to the "Order History" or "Purchase History" section. From there, you can select the specific order to view and download your sales receipt.

If you need any assistance or have further questions, please let us know.

Best regards,

How can I return an item?
  1. Log in to your account on our website.
  2. Go to the "Order History" or "My Orders" section.
  3. Select the order containing the item you wish to return.
  4. Click on the "Return Item" button and follow the instructions provided.
  5. Print the return shipping label and securely package the item.
  6. Drop off the package at your nearest shipping facility or schedule a pickup.

Once we receive the returned item and verify its condition, we will process your refund or exchange as per your request.

If you need any further assistance, please don't hesitate to contact our customer service team.

Best regards,

Will you restock items indicated as ā€œout of stock?ā€

Thank you for your inquiry. We regularly restock items indicated as ā€œout of stock.ā€ However, availability can vary depending on the product. We recommend signing up for notifications on the product page, so you can be alerted as soon as the item is back in stock.

If you have any specific items in mind, feel free to contact our customer service team for more detailed information.

Best regards,

Where can I ship my order?

Thank you for your inquiry. We regularly restock items indicated as ā€œout of stock.ā€ However, availability can vary depending on the product. We recommend signing up for notifications on the product page, so you can be alerted as soon as the item is back in stock.

If you have any specific items in mind, feel free to contact our customer service team for more detailed information.

Best regards,

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